If the problem is the settings I don't think Chrome causes the problem. My guess is that it's the general settings of your pc that you have to check.
Try to check if you have a limitation on data consumption for your connection. Might be a default setting.
I'm not certain what the right term is but roughly translated you change this in "Network and Internet" choosing the tab "Data consumption"
Best solution is if you know somebody who can check the problem at your place.